Last Updated: 06/11/2025
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website to book matchday parking near Birmingham City Football Club.
By accessing or using our website, you agree to this Privacy Policy.
Who We Are
We provide secure matchday parking services located near St Andrew’s @ Knighthead Park, Birmingham.
Business Name: Birmingham City Football Club Matchday Parking
Website: https://bcfcmatchdayparking.co.uk
Email: support@bcfcmatchdayparking.co.uk
Phone: 020 3046 0010
We are committed to complying with the UK GDPR and Data Protection Act 2018.
Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Vehicle registration number
- Payment information (processed securely by our payment provider — we do not store card data)
Booking Information
- Parking site booked
- Date & time of booking
- Transaction records
Technical Information
- IP address
- Browser & device type
- Cookies and usage data
How We Use Your Information
We use your data to:
- Process and confirm parking bookings
- Send booking instructions and confirmations
- Provide customer support
- Improve website performance & user experience
- Prevent fraud and ensure security
- Comply with legal obligations
We do not sell your personal information.
Legal Basis for Processing (UK GDPR)
We process your data under:
- Contract – to fulfil your parking booking
- Legitimate Interest – site security & service improvement
- Legal Obligation – UK accounting & safety laws
- Consent – optional marketing communications
Cookies
We use cookies to:
- Improve site performance
- Remember preferences
- Analyse website usage
You may disable cookies in browser settings, but some features may not function.
Payment Security
All payments are securely processed via trusted third-party providers such as:
- Stripe
- PayPal
We never store your full card information.
How We Protect Your Data
We implement secure servers, SSL encryption, and access control to protect your information.
Data is retained only as long as required for bookings, support, and legal obligations.
Sharing Your Information
We may share data with:
- Secure payment processors
- Hosting & security providers
- Customer support services
- Law enforcement if legally required
We do not share your information for marketing by third parties.
Your Data Rights
You have the right to:
- Access your data
- Request correction
- Request deletion (where legally permitted)
- Withdraw consent
- Request data export
- Object to processing
Request via support@bcfcmatchdayparking.co.uk
Data Retention
We keep booking & transaction data for up to 6 years per UK financial regulations, unless you request deletion earlier and law permits.
Children’s Privacy
Our service is not intended for users under 16. We do not knowingly collect child data.
External Links
This website may contain links to third-party sites. We are not responsible for their privacy policies.
Changes to This Policy
We may update this policy periodically. Updated versions will be posted on this page.
Contact Us
If you have questions or requests related to your data, contact us:
Email: support@bcfcmatchdayparking.co.uk
Phone: 020 3046 0010
Website: https://bcfcmatchdayparking.co.uk
